Crisis Leadership - Perth

# Crisis Leadership Perth

Training Outline

Ever wonder how some leaders strengthen in crisis and others fold? What distinguishes those who make it through chaos from those who freeze when everything unravels? And why do the best managers lose their touch when teams need them most from a technical perspective?

These are not just philosophical questions, they are the existential struggle every leader in Perth will confront sooner or later in their career. And whether you're leading a small team in Fremantle or running a department in the CBD, crisis points will ask a lot of everything you thought you knew about leading.

## Course Overview

This practical scenario based course turns the everyday manager into the confident crisis leader. We're not interested in theoretical models that read well in a book but disintegrate when the rubber hits the road; we're interested in the skills that matter when your phone won't stop ringing, your team is losing their composure and everyone's looking at you for answers you don't have yet.

Using real life examples taken from a range of industries around Perth, such as mining Businesses responding to safety incidents or tech startups weathering funding crises, this course provides you with the toolkit to lead effectively when it counts.

## Learning Outcomes

Upon completion of this program, participants will be able to:

Quickly decipher through crisis and decide which level of response is appropriate without becoming caught up in other's agendas.

Be bold and articulate also when there is less information available or if the information is continuously changing

Decision quality fast with battle tested frameworks that work in pressure situations

Keep your team together and motivated in uncertain, stressful times.

Be good at "managing upward" during crises, informing leadership without causing further panic

Build back better: recovery strategies that strengthen systems and relationships following a crisis

## What You Will Learn

### Module 1: Recognition and Assessment of Crisis

The crisis doesn't seem to be what it seems? We're going to show you how to quickly determine the real problem, not just the symptoms, and bring case studies from Perth Businesses that messed it up (and some that got it right). You will learn to discern what is merely urgent noise from what is a real crisis signal.

### Module 2: Communication Under Pressure

How do you keep trust when you can't tell your team everything they want to know? We discuss real ways of communicating to keep teams informed but calm, and how to say, "I don't know yet," in ways that can build rather than damage confidence. Understanding communication to resolve conflict becomes crucial during these testing times.

### Module 3: Decision Making Frameworks

What does one do when every option seems like the wrong one? We'll rehearse here decision making models that work when you have 70% of the information and 30% of the time you wish you had. Real world examples range from disputes with clients over contracts to abrupt departures by staff.

### Module 4: Leading a Team in Crisis

Why do some teams manage to band together in difficult times, while others fail? Discover how you can unleash the power of crisis energy through building team unity, keeping performance high, and even revealing hidden strengths in your people. Drawing from building resilience in the workplace techniques will prove invaluable.

### Module 5: Managing Up and Across

How do you help your boss stay cool when you're putting out fires? What are some practical tactics for crisis communication with colleagues and senior managers and with external stakeholders who all need to hear from you (even when you don't have a response)?

### Module 6: Recovery and Learning

What sets apart those Organisations that rebound stronger from ones that never quite recover? We'll also discuss post mortem analysis, team debriefing, and system improvements to (hopefully!) stop that crisis from happening again.

## Training Methodology

This isn't death by PowerPoint training. Think interactive simulations based on real Perth Businesses, peer learning from other local leaders who've faced similar trials plus practical tools to use straight away. For each module, you will complete "pressure testing" exercises, where you will use the skills you have learnt while under simulated stress.

## Concluding Remarks

But what if the next crisis your team encounters is the crucible that shapes you for them as the leader they will follow anywhere? Crisis management isn't about the power to spare or all the answers. It's about becoming confident and skilled and agile, and someone who can lead others through that uncertainty, making decisions that matter.

It's the difference between crisis moments that are career damaging and crisis moments that are leading beyond ego results. You'll walk away with a toolkit of tactics, the belief, and yes, the confidence to know, that you can deal with whatever the Business world throws at you in Perth.

It's not a matter of whether or not you'll be tested as a leader, it's a matter of whether or not you'll be prepared when that test takes place.